High-performance Document Solutions
About Us
Marcus James is an established and trusted supplier of photocopiers based in Ashford Kent. For over 30 years we've been delivering high-quality office photocopier systems to businesses at competitive prices, through a fast and responsive service.
Our commitment to delivering exceptional customer value and service has been at the core of our values since we were established in 1985. Still operating as a family business covering, London, the South East, Kent, Surrey and Essex our longevity brings experience and strength of resources which enable us to deliver on our promises. For you this means a personable, reliable and responsive service from people who understand and care about your needs, regardless of the size of your business.
Our customer portfolio is diverse, ranging from SMEs to blue-chip organisations. Our customers consider us to be a key partner in enabling the smooth operation of their business. It is this trust to which our long-term success in a highly competitive market can be attributed.
“Trustworthy, value for money, helpful, personable, actually caring! A rare trait in a photocopier supplier"
Our Brands
WHY US?
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Proven track record reducing annual business print costs
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Targeted Engineer response time ONLY 4 hours
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97.3% first time fix rate
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Quarterly account management by a dedicated account manager with annual reviews
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Fast delivery of toner supplies
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On going operator training through our technical support programme
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Unbeatable photocopier rentals
Our document solutions are tailored to your individual needs. We use the experience we have gained over 30 years in the business and we match it with your requirements and the best technology on the market.
Through a programme of continual investment in technology and know-how, we ensure our clients only ever receive the best, most advanced solutions possible for them now and into the future.
Our professional approach is backed up by a highly trained and committed team, ensuring your document image system runs smoothly day after day.
The result is a more streamlined organisation delivering much more, while spending much less.